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Drive with world-class traffic information

How do you get TomTom Traffic on the all new TomTom GO?

The new TomTom GO range comes with Lifetime TomTom Traffic1. Depending on which model you choose, you can connect to traffic in one of two ways:

Smartphone Connected

Lifetime TomTom Traffic - Smartphone ConnectedGet TomTom Traffic via your smartphone with Bluetooth® connection2. Your TomTom device is ready to receive traffic information by connecting to your smartphone via Bluetooth®.
Find out more and check if your smartphone is compatible.
 

Always Connected

Lifetime TomTom Traffic - Always ConnectedDrive with world-class TomTom Traffic, straight out of the box3. With no additional costs for roaming, Always Connected* is the simplest way to get real-time traffic information on your device.
Find out more.
1Applies to the 2013 TomTom GO range (400, 500, 600, 5000 and 6000).
2Your smartphone needs to be compatible and come with a data plan. Extra costs may apply.
3Subject to availability of telecom network connectivity.

Drive with world-class traffic information

What is Smartphone Connected?

Do you want to use your own smartphone to access TomTom Traffic on your navigation device? Then you need to choose a Smartphone Connected1 device.

Lifetime TomTom Traffic - Smartphone Connected

Smartphone Connected devices use your existing smartphone data plan to access TomTom Traffic as well as other services like TomTom Speed Cameras2 by connecting to your smartphone via Bluetooth®.

Travelling abroad? If you plan to travel abroad and want to use TomTom Traffic, be aware that additional costs can be incurred on your phone as roaming will need to be switched on to continue to receive traffic information. Check your data plan and/or contact your network provider for more information on costs for roaming.

Show me Smartphone Connected TomTom devices

Is my smartphone compatible?

TomTom has developed and tested the Smartphone Connected functionality with iPhones and Android devices.

Follow the simple steps below to check whether you are able to use your smartphone to access TomTom Traffic on a Smartphone Connected1 device:

  1. Go to Settings in your smartphone
  2. Check whether there is something called Personal Hotspot on iPhone or Tethering and portable hotspot on Android - under more settings.
  3. Check that you can turn on the Personal Hotspot (iPhone) or Bluetooth® tethering (Android).
  4. Finally please check that your phone has a valid data connection by opening a web browser – checking that a page will load.
  5. If all the above steps work, then your smartphone is compatible with a Smartphone Connected device

If any of steps 1-3 do not work for you, then TomTom advises choosing an Always Connected device.

If step 4 is a problem (but all other steps work), TomTom recommends that you speak to your mobile operator about adding a data plan to your smartphone before purchasing a Smartphone Connected device.

Phones tested were all running standard software according to manufacturer specifications. Some phones use customised software, such as co-branded phones (branded by a network provider rather than the manufacturer). In these cases, TomTom cannot always guarantee compatibility.

Find out more

How do you get TomTom Traffic on a Smartphone Connected device?

Firstly, you need to ensure you have a compatible smartphone with a valid data plan. Setting up a connection then only takes a few steps:

  1. Turn on your TomTom navigation device. 
  2. Go to the Main Menu. 
  3. Tap "Traffic & Speed Cameras"
  4. On your phone turn on Personal Hotspot (also called Bluetooth tethering), and then Bluetooth. 
  5. Pair and connect your phone with your TomTom device. 
  6. Register or log into your TomTom account on your device, and you are ready to start driving with TomTom Traffic.

Find out more

How much data will TomTom Traffic use?

On average, if you drive for an hour per day during peak time traffic, you will use approximately 7MB data per month. This is less than the equivalent of downloading or streaming 2 music tracks per month (which use around 5MB each).

The amount of data that is exchanged depends on:

  • Frequency of use – TomTom Traffic is a real-time service. The more you drive, the more often your device will request traffic updates, resulting in higher data usage. 
  • Time of day - during rush hour there are usually more traffic incidents. This means more data needs to be transferred than when roads are quiet (i.e. at night or in the middle of the day).

NOTE: If you plan to travel abroad and want to use TomTom Traffic, be aware that additional costs could be incurred on your phone as roaming would need to be switched on to continue to receive traffic information. We recommend you check the cost related to roaming with your network provider.

1Your smartphone needs to be compatible and come with a data plan. Extra costs may apply.
2Please note: TomTom Traffic and Speed Cameras are not available in all countries. For full coverage details click here.

Drive with world-class traffic information

What is Always Connected?

Do you want the simplest way to get TomTom Traffic straight out of the box? Then you need to choose an Always Connected1 device.

Lifetime TomTom Traffic - Always Connected

With connectivity built-in, Always Connected devices allow you to easily access TomTom Traffic and other services, including TomTom Speed Cameras2, whenever you need them.

Travelling abroad? With TomTom Traffic coverage in 25 countries across Europe, Always Connected devices can easily be used when driving abroad without incurring any roaming charges.

Show me Always Connected TomTom devices

How do you get TomTom Traffic on an Always Connected device?

Setting up TomTom Traffic is easy. You only need to create a new (or log-in to your existing) TomTom account on your device and you’re ready to go.


NOTE: If you do not register or log-in to your TomTom account when first using your device, you will be prompted to do so each time you switch the device on. TomTom Traffic will not be available until you complete this step.

1Subject to availability of telecom network connectivity.
2Please note: TomTom Traffic and Speed Cameras are not available in all countries. For full coverage details click here.