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TomTom Map Share

Give your map a daily boost with Map Share

TomTom understands that some changes on the road can happen overnight and delay your journey. Map Share helps you deal with the more frequent road changes, avoid detours and get to your destination even faster.

Map Share technology allows you to make changes to the map on your device or report map changes online. Many of the changes made on your device instantly improve your routing and they can also be shared with the Map Share community of 21 million.

The FREE Daily Map Changes that you receive from the Map Share community include these more dynamic and frequent changes on the road: 

  • Changed speed limits
  • New street names
  • Blocked roads
  • New traffic directions
  • Altered turn restrictions

You benefit from the local knowledge of the unique TomTom Map Share community who spot and report these changes, helping to get you to your destination without unwanted surprises.

New changes become available every day and you simply need to connect your device to your computer as often as you like to give your map a boost.

What changes can I make and receive?

There are a number of different map changes that can be reported either directly on your device or via our online Map Share reporter tool. These are all fed back to our map production teams and are dealt with as part of on-going improvement projects. There are however a selection of changes that will be applied directly to the map on your device and these are also the changes that can be shared with the Map Share community:

  • Changed speed limits
  • New street names
  • Blocked roads
  • New traffic directions
  • Altered turn restrictions

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TomTom Map Share

Give your map a daily boost with Map Share

How to get going with Map Share

To take full advantage of Map Share, and to start making, sharing and receiving your FREE Daily Map Changes from the TomTom Map Share community, this is all you need to do:

  • Agree to join the Map Share community on your device when prompted. This is usually part of the initial device set-up or can be found in the Map correction settings on your device.

  • Ensure you have a recent map.

  • Map Share currently supports all maps released within the last 12 months.

  • As an improvement to the service, the latest maps (version 8.85 and newer) will be supported for the life of your device. Find out more.

  • Ensure you have MyTomTom or TomTom HOME software for your computer (available as a free download). Find out which you need for your device.

  • Ensure you have the latest free TomTom device software on your device (this will be offered in MyTomTom or TomTom HOME if available).

  • Remember that new changes become available every day and you simply need to connect your device to your computer as often as you like to give your map a boost.

Selecting a level of trust

When you join the Map Share community, you are asked to select a ‘level of trust’ for the map changes you receive. For example, you might decide that you only want to receive changes that have been verified by TomTom. Alternatively, you might be happy to accept changes that have been submitted by some or many Map Share community members.

This gives you control of the map corrections you receive on your device.

TomTom Map Share

Give your map a daily boost with Map Share

Availibitity of Map Share on specific devices

If you have a TomTom Start 60, Via 130 or Via 135 you can start downloading FREE Daily Map Changes from the Map Share community from the 31st May 2012, whenever you connect your device to your computer. When you first connect you will be offered a software update along with FREE Daily Map Changes to get you started. From the end of May 2012, you will also be offered the latest quarterly TomTom map to download for free as part of the TomTom Latest Map Guarantee.

From the end of June 2012, FREE Daily Map Changes from the Map Share community will also become available for the following devices:

  • GO 800, 1000 and 2000 series
  • Via 100 and 1000 series
  • Start 20 and 25

Map Share continues to be available for the older TomTom devices that use TomTom HOME rather than MyTomTom to download the FREE Daily Map Changes.

Map Share is supported in the following countries:

Coverage_Banner_MapShare

TomTom Map Share

Give your map a daily boost with Map Share

Report map changes online

To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible.

Our online Map Share Reporter gives you a simple way to report changes to TomTom maps. It lets you report changes for a wide range of map features from your computer*. With the Reporter, you can do more than when reporting errors on your device:

  • Zoom in on a bigger screen
  • Complete reports more quickly
  • Add comments for the Map Review team at TomTom

Global coverage

INSERT MAP IMAGE OF AVAILABILITY

Track the reports you’ve made

Your reports are really important to us, and we take time to review each one carefully. Now, with Map Share Reporter, you can check on our progress. See at a glance when we’re working on your report. And find out the moment your report has been accepted.

What does it mean when my report is accepted?

Once we’ve verified the suggestions you make in your report we will update our map database. This is when we’ll change your report status to ‘report accepted’. It may take some time after this for this change to appear on our online maps and in a map update for your device.

Make your mark on the best maps

The Map Share reports you supply help to keep our maps as fresh and accurate as possible. And the online Map Share Reporter makes it even easier for you to help us to keep them that way.

*You’ll need to have Javascript enabled in your browser to use Map Share Reporter. Points of Interest and speed limits coming soon.

Map Share

Give your map a daily boost with Map Share™

Why can’t I receive map changes from the Map Share community if my map is older than v8.65?

From June 2012, TomTom has decided to extend Map Share so that daily map changes from the TomTom Map Share community are available for the life of all new devices. To ensure that users who have recently bought a new device or a new map are not negatively affected, all maps released within the last 12 months will also benefit from this change. This means that you need to have a map v8.65 or later to benefit. Older maps were only supported for a period of 12 months.

The road network develops at a very fast pace. After a year, a large number of structural changes – such as new roads – will have fundamentally altered the map itself. Don’t forget that to ensure your map stays at its best, you can join our Map Update Service. This gives you every single release of your map over a fixed period, for a one-off annual price which will be discounted according to how up to date your current map is.

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