If you buy a new TomTom device or smartphone app which includes FREE Lifetime Maps, for the life of your product you can download 4 or more full updates of your map every year. You will receive all updates to road network, addresses and Points of Interest. 


What does ‘Free Lifetime maps’ mean?

• Free – this means that there will be no further costs involved in updating the map of the country in which the device was purchased or the map that comes with your smartphone app. All updates will be provided free of charge
  
  
• Lifetime – this is the useful life of the device, so means the period of time that TomTom continues to support your device with software updates, services, content or accessories. A device will have reached the end of its life when none of these are available any more. The useful life of the smartphone app means the period of time that TomTom continues to support the app with updates. 
  
  
• Maps – these are any full updates to the map of the country in which the device was purchased or the map that comes with your smartphone app (Geographical coverage and feature support in the map will continue to match the original, as long as commercially available). There will be a minimum of 4 new maps released per year. You will receive all updates to road network, addresses and Points of Interest in these releases.

Navigation devices:
There are two ways to redeem Lifetime Maps depending on which device you have purchased. Please refer to the copy on the back of your packaging to determine the correct redemption process Lifetime Maps on your particular device.

1. For devices where the packaging refers you to: tomtom.com/lifetimemaps:

1. To activate your Lifetime Maps, you simply have to connect your device to an internet-enabled PC and create a MyTomTom account to register.

   This will enable you to access all the map updates included in the Lifetime Maps service. We will send you quarterly service emails (as long as you have a MyTomTom account) to inform you when new maps become available.

2. For devices where the packaging refers you to: tomtom.com/map-promotion

1. Buy a qualifying TomTom product from participating retailers during the promotional period 
2. Go to www.tomtom.com/map-promotion and complete the claim form within 90 days of buying your device 
3. A unique Lifetime Maps activation code will be sent by e mail with instructions of how to activate code within 90 days of buying your device
4. Go to tomtom.com/getstarted and set up a MyTomTom account 
5. Enter unique Lifetime Maps Activation code to MyTomTom and then Lifetime Maps is activated 

At some point during the life of your device, you may need to install additional memory (by adding a memory card) if map updates become too large to fit. Alternatively Map Zones will be offered to enable you to install smaller sections of the latest map on your device without the need for a memory card.

For TomTom Rider (2013):

To activate your Lifetime Maps, you will need to install TomTomHOME on an internet-enabled PC, create a MyTomTom account to register, and then connect your device to your computer. This will enable you to access all the map updates included in the Lifetime Maps service.

We will send you quarterly service emails (as long as you have a MyTomTom account) to inform you when new maps become available.

Navigation devices:
You must purchase a new TomTom device which includes FREE Lifetime Maps to qualify for this offer.

For the life of your product, you can download 4 or more full updates of the map on your device every year. You will need a PC with Internet connection and a MyTomTom account to download map updates and daily map changes.

Lifetime Maps can only be used on one device and cannot be transferred to a new device or a smartphone app.

Lifetime Maps will be transferred to the new user if the device is passed on or sold.


Navigation app for iPhone/iPad:
You must have purchased version 1.0 or later of the TomTom Navigation app for iPhone / iPad to qualify for this offer.

For the life of your app, you can download 4 or more full updates of the map on your iPhone or iPad every year. You only need to update the app via the iTunes App Store.

Lifetime Maps can only be used by one Apple ID and cannot be transferred to a new Apple ID or to a new navigation device.


Navigation app for Android:
You must purchase version 1.0 or later of the TomTom Navigation app for Android to qualify for this offer.

For the life of your app, you can download 4 or more full updates of the map on your smartphone every year. You only need to have the app installed on your smartphone and we recommend downloading the maps over a Wi-Fi internet connection.
 
Lifetime Maps can only be used on one Google account and cannot be transferred to a new Google account or navigation device.